There are lots of ways to make dental complaints. Each complaint service will only accept and act upon a particular type of dental complaint. So it can be confusing and difficult to know which is the correct and most appropriate route. However, we can help you quickly find out what action you should take to help you get the outcome you are hoping for.
Where to complain
Depending on what you want to complain about, there are different services you can make your complaint to.
- What do you want to complain about?
- In the first instance you should always contact the dental practice or service.
You could:- Book an appointment with your dentist so you can discuss the issue in person
- Ask to book an appointment with another dentist if you would prefer a second opinion or simply would feel more comfortable with another dentist.
- Explain your issue over the phone or in person to the receptionist.
- Ask to speak to the practice manager, a nurse, or the principle dentist.
- Write down your complaint and send it by email or post.
- Book an appointment with your dentist so you can discuss the issue in person
- Ask to book an appointment with another dentist if you would prefer a second opinion or simply would feel more comfortable with another dentist.
- Explain your issue over the phone or in person to the receptionist.
- Ask to speak to the practice manager, a nurse, or the principle dentist.
- Write down your complaint and send it by email or post.
- You can complain about NHS dental treatment and services to NHS England.
- In the first instance you should always contact the dental practice or service.
- You can complain again to the dental practice or service if you were not happy with result the first time.
You could:- Ask if there is someone else you can speak with – perhaps the dentist, another dentist, the principle dentist, a nurse or the practice manager.
- Write down your complaint and send it by email or post.
- Ask if there is someone else you can speak with – perhaps the dentist, another dentist, the principle dentist, a nurse or the practice manager.
- Write down your complaint and send it by email or post.
- You can send your complaint about NHS dental treatment or services to the Parliamentary and Health Service Ombudsman.
- You can complain again to the dental practice or service if you were not happy with result the first time.
- In the first instance you should always contact the dental practice or service.
You could:- Book an appointment with your dentist so you can discuss the issue in person.
- Ask to book an appointment with another dentist if you would prefer a second opinion or simply would feel more comfortable with another dentist.
- Explain your issue over the phone or in person to the receptionist.
- Ask to speak to the practice manager, a nurse, or the principle dentist.
- Write down your complaint and send it by email or post.
- Book an appointment with your dentist so you can discuss the issue in person.
- Ask to book an appointment with another dentist if you would prefer a second opinion or simply would feel more comfortable with another dentist.
- Explain your issue over the phone or in person to the receptionist.
- Ask to speak to the practice manager, a nurse, or the principle dentist.
- Write down your complaint and send it by email or post.
- You can complain about private dental treatment and services to the Dental Complaints Service.
- In the first instance you should always contact the dental practice or service.
- You can complain again to the dental practice or service if you were not happy with result the first time.
You could:- Ask if there is someone else you can speak with – perhaps the dentist, another dentist, the principle dentist, a nurse or the practice manager.
- Write down your complaint and send it by email or post.
- Ask if there is someone else you can speak with – perhaps the dentist, another dentist, the principle dentist, a nurse or the practice manager.
- Write down your complaint and send it by email or post.
- You can send your complaint about private dental treatment or services to the Dental Complaints Service.
- You can complain again to the dental practice or service if you were not happy with result the first time.
- In the first instance you should always contact the dental practice or service.
You could:- Book an appointment with your dentist so you can discuss the issue in person.
- Ask to book an appointment with another dentist if you would prefer a second opinion or simply would feel more comfortable with another dentist.
- Explain your issue over the phone or in person to the receptionist.
- Ask to speak to the practice manager, a nurse, or the principle dentist.
- Write down your complaint and send it by email or post.
- Book an appointment with your dentist so you can discuss the issue in person.
- Ask to book an appointment with another dentist if you would prefer a second opinion or simply would feel more comfortable with another dentist.
- Explain your issue over the phone or in person to the receptionist.
- Ask to speak to the practice manager, a nurse, or the principle dentist.
- Write down your complaint and send it by email or post.
- You can complain about NHS dental treatment or services to NHS England.
- You can complain about private dental treatment or services to Dental Complaints Service.
- In the first instance you should always contact the dental practice or service.
- You can complain again to the dental practice or service if you were not happy with result the first time.
You can:- Ask if there is someone else you can speak with – perhaps the dentist, another dentist, the principle dentist, a nurse or the practice manager.
- Write down your complaint and send it by email or post.
- Ask if there is someone else you can speak with – perhaps the dentist, another dentist, the principle dentist, a nurse or the practice manager.
- Write down your complaint and send it by email or post.
- You can send your complaint about NHS dental treatment or services to the Parliamentary and Health Service Ombudsman.
- You can send your complaint about private dental treatment or services to the Dental Complaints Service.
- You can complain again to the dental practice or service if you were not happy with result the first time.
- You should contact the Police.
- You should raise your serious concern with the General Dental Council.
- You should give feedback about your experience to the Care Quality Commission.
- You should complain to your MP and NHS England. Find out more
- We can help you find an NHS dentist taking new patients.
- NHS England may also be able to help you register with an NHS dentist.
- We can help you find an NHS dentist taking new patients.
- NHS England may also be able to help you register with an NHS dentist.
- You should complain to your MP and NHS England. Find out more
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If you are unhappy with your current dentist, we’ve made it easy for you to find a new dentist.
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